Privacy Policy - Hương Quế

Privacy Policy

Privacy Policy

Thank you for visiting our website which is operated by Huong Que Company Limited. We respect and are committed to protecting your private data. The below privacy policy will help you understand our commitment to your data privacy protection.

The privacy policy explains how we collect, use and (in some cases) disclose your personal information. The policy will also explain which steps are taken to secure your personal information. Finally, the privacy policy will explain your choice of collecting, using and disclosing your personal information.

Protecting your personal data and gaining your trust is a very important concern for us. Therefore, we will use your name and other information related to you in compliance with the content of this privacy policy. We only collect necessary information related to your purchases through our website.

We will keep customer information within the required time by law or for any purpose. You can anonymously access the website and the browser without providing personal details.

1. Collect personal information 

– We will collect various kinds of your information when you place any orders on the website.
– We collect, store and process your information for the purchase process, future notifications and services. We do not limit personal information: title, name, gender, date of birth, email, address, shipping address, phone number, fax, payment details, and payment by card or bank account details.

– We will use your provided information to process your order, provide services and requested information through our website per your request. We may transfer your name and address to a third party (for example to a courier or supplier) to ship your order.

– Details of your purchase order are kept by us and not directly disclosed for security purpose. However, you can access the information by logging in to your account on the website. You will see details of your order, the product shipment status and details of emails, banks and newsletters that you subscribe to. You are responsible for protecting your personal data and must not disclose it to any third parties. We do not take any responsibility we are not liable for your wrong password.

Third-party service providers

– We may transfer your information to other group companies. We may transfer your information to agents or subcontractors in accordance with the terms of this privacy policy. Example: We may ask third parties to deliver products, receive payment, analyze data, market and support customer service. We may exchange information with third parties for the purposes of fraud prevention and credit risk reduction. In terms of privacy policy, we do not sell or disclose any of your personal data to third parties unless we have your permission to do so or it is required by law.

Huong Que and third party suppliers, including Google, may use Google Analytics cookies or third party cookies (such as DoubleClick) to collect information, optimize and support marketing data based on your previous website visits.

2. Use Cookies

– Cookies are tiny text files that can identify the unique username from your computer to our server when you access certain websites and will be saved on the internet browser on the drive from your computer hard.

Cookies are designed to identify IP addresses and save your time. We use cookies to facilitate your access to the website (e.g., automatically remember your username when you want to change your shopping cart) and do not require any information. What about you (example: advertising goals). Your browser settings without cookies will limit your access to our website. Cookies do not store any private personal details and are not viruses.

– This browser uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses cookies, which are text files saved on your computer, to help the website analyze how you use the site. The information generated by cookies will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of website, compiling reports on website activities for website operators and providing other services related to internet activities and usage. Google may also transfer this information to third parties as required by law or for third parties to process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google.

You can refuse to use cookies by changing your browser’s privacy settings but that action will prevent you from thoroughly using the site’s functionality. By using this website, you allow Google to process your personal as mentioned purposes above.

3. Security

– We take reasonable precautions of technical and security to prevent unauthorized or illegal access or loss or destruction or damage to your information. When collecting data on the website, we collect your personal details on a secure server. We highly recommend that you should not provide your payment details to anyone by email, we are not responsible for any loss you may suffer in exchanging your information via the internet or email.

– You absolutely do not use any program, tool or other methods to interfere with the system or alter the data structure. It is strictly forbidden to distribute, spread or encourage any activities that interfere, sabotage or infiltrate the data of the website system. Any violation will be deprived of all rights and will be prosecuted by law if necessary.

– All transaction information will be kept confidential but the disclosures of information may be made pursuant to a valid authorization required by regulatory agencies.

– The conditions, terms and content of this website are governed and reviewed by the Vietnam laws and the authorized Vietnamese court.

4. Customer benefits

– You have the right to access to your personal data and request us to correct your data’s errors at no charge. You shall request us anytime to stop using your personal data for marketing purposes.

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